Monday to Saturday: 9:30 am - 5:30 pm
Relationship Manager)
Come join us

About the Role

In this role, you will be responsible for building and maintaining strong relationships with our clients by understanding their needs and delivering exceptional customer service. You will use your excellent communication skills to manage client inquiries and provide prompt solutions.

Roles & responsibilities

-Resolving customer complaints quickly and efficiently.
-Identifying customer demands and requirements.
-Dealing with people of different backgrounds and temperaments
-Meeting with managers in the organization to plan strategically.
-Overseeing the activities of the sales team.


-Bachelor’s degree in business, marketing, or a related field
-2+ years of experience in customer service or sales, preferably in a B2B environment

Key Skills

-Strong interpersonal and communication skills
-Proficiency in MS Excel
-Email drafting
-Excellent interpersonal and communication skills
-Strong organizational and time management skills
-Proven work experience as a CRM in Manufacturing industry

Be a part of Western Rubber Family

Western Rubbers is an industry leading manufacturer and exporter of rubber and PTFE parts. At Western Rubbers, the most talented engineers, designers, and thought leaders are shaping the future of rubber industry. Each day we are coping with the latest technologies and software, pushing for more creativity, innovation and research, to ensure our clients get the most superior product, in terms of quality and functionality.Western Rubbers requires individuals possessing a constant desire to learn. Being in line with our company values, candidates must be passionate, enthusiastic, ethical, productive and self-motivated to work towards perfection. At Western Rubbers, every member works towards a common goal and is recognized for every effort.We ensure each and every employee of the Western Rubbers family feels safe, secure, satisfied and mostly importantly happy. Employees are offered career advancement opportunities, benefit packages (health, personal, etc.) and competitive compensations. Some of these benefits include:

Financial Health

  • PF
  • Gratuity
  • Annual bonus
  • Performance incentives

Health & Wellness

  • ESIC

Life, Work & Family

  • Training & Development
  • Appreciation certifications
  • Paid time off (Govt holidays, Leave policy)
  • Travelling convenience – Pickup &drop (from Vasai station to factory)

If you are a team player, looking for growth opportunities, ready to solve problems and wanting to gain unique insights of the rapidly advancing polymer industry, you have stumbled upon the perfect page. Please submit your resume and cover letter in the form on the right. We will revert at the earliest.

Want to Join us?